Privacy Policy

Effective Date: September 1, 2026
Last Updated: September 1, 2026

---

1. Who We Are

This website, angelbk.com, is operated by Saena, LLC, an Oregon limited liability company doing business as Saena Baking Co.® Angel Bake™ is our consumer brand. In this policy, “we,” “our” and “us” mean Saena, LLC.

Mailing address: 100 NE Farragut St, Suite 101A, Portland, OR 97211
Privacy contact: [email protected]

This policy explains what information we collect when you visit angelbk.com or buy from us, how we use it, who we share it with, and what choices you have. It applies to this website and to email we exchange with you. It does not cover other companies websites that we link to.

2. Information We Collect

Information you give us

• Name, billing address, shipping address, email address and phone number
• Order contents, order history and any notes you add to an order
• Payment details, which are handled by our payment processors as described in Section 5
• Account username and password, if you create an account
• Your email address if you subscribe to marketing email
• Information you enter in our contact form, wholesale flavor inquiry form or sample request forms, which may include your business name, role and intended application
• The content of email you send us

Information collected automatically

• IP address, browser type and version, operating system, device type and screen size
• Pages you view, the page that referred you, time spent on a page and links you click
• Date and time of your visit
• Cookies and similar identifiers, including advertising identifiers, as described in Section 3

Information we receive from others

• Order confirmation and fraud screening results from our payment processors
• Aggregated audience and campaign measurement data from Google, TikTok and Awin
• Delivery status from shipping carriers

3. Cookies and Similar Technologies

We and our service providers use cookies, pixels and similar technologies. Some are set by us and some are set directly by third parties.

Most browsers let you refuse or delete cookies through their settings. Blocking strictly necessary cookies will prevent checkout from working.

4. Advertising and Analytics

We want to be specific about this, because a general statement would not give you enough to decide.

We run advertising and measurement technology from three companies:

• Google. Google Analytics 4 and Google Tag Manager measure site usage. Google Ads and Google Merchant Center, connected through the Google for WooCommerce plugin, are used to advertise our products and to measure whether an ad led to a purchase.
• TikTok. A TikTok pixel measures whether visits and purchases followed a TikTok ad, and supports advertising to similar audiences.
• Awin. An affiliate tracking script records when a visit arrives through one of our affiliate partners so the partner can be credited for a sale.

These technologies transmit information to those companies, including your IP address, device and browser identifiers, the pages you view and the fact and value of a purchase. Each company uses that information under its own privacy policy and may combine it with information it already holds about you.

Under several state privacy laws, this activity is defined as sharing or selling personal data for targeted advertising, even though we receive no money for it. We describe it plainly here so that you can make an informed decision and exercise the choices in Section 7.

We do not sell your personal information for money, and we do not provide your name, email address, postal address or order history to advertising networks.

5. Payments

We accept payment through WooPayments, WooCommerce PayPal Payments (which processes PayPal and Venmo) and Amazon Pay.

When you pay, your card or account details are transmitted directly to the payment processor you choose. We do not receive or store full payment card numbers on our servers. Processing is carried out under the Payment Card Industry Data Security Standard. We receive confirmation of the transaction, the last four digits of the card or the account identifier, and the billing details needed to fulfill and account for your order.

Each processor handles your payment data under its own privacy policy.

6. Who We Share Information With

We share personal information with the service providers below, only to the extent they need it to perform their function for us.

We may also disclose personal information:

• When required by law, subpoena, court order or a lawful government request
• To investigate suspected fraud, a security incident or a violation of our Terms of Service
• To professional advisors such as accountants and attorneys, under a duty of confidentiality
• To a successor entity in connection with a merger, acquisition or sale of assets, in which case we will note the change in this policy

7. Your Choices and Rights

We extend the following rights to all of our customers and site visitors, regardless of where you live.

• Access. Ask what personal information we hold about you.
• Correction. Ask us to fix information that is inaccurate.
• Deletion. Ask us to delete your personal information, subject to the retention obligations in Section 9.
• Copy. Ask for a copy of your information in a portable format.
• Opt out of targeted advertising. Ask us to stop sharing your information with advertising networks for the purposes described in Section 4.

How to make a request. Email [email protected] with the subject line “Privacy Request” and tell us which right you are exercising. We may need to verify your identity, usually by confirming details of an order you placed. We will respond within 45 days. If we need more time we will tell you why and how much longer we need. We will not charge you or treat you differently for making a request.

Browser signals

Our website does not currently detect or respond automatically to Global Privacy Control or Do Not Track browser signals. We would rather say so than imply a protection we do not provide. To opt out of targeted advertising, email us as described above, and use the platform controls below.

Platform level controls

• Google: Ads Settings in your Google account, and the Google Analytics Opt Out Browser Add on
• TikTok: privacy and personalization settings inside the TikTok app
• Awin: cookie settings offered on the Awin website
• Industry tools: the Network Advertising Initiative and Digital Advertising Alliance consumer opt out pages

8. Marketing Email

If you subscribe, we may send email about products, offers and company news. Every marketing email contains an unsubscribe link, and you can also email [email protected] to be removed.

Unsubscribing from marketing does not stop transactional email such as order confirmations, shipping notices and replies to your inquiries, because those are needed to complete your order.

9. How Long We Keep Information

• Order and transaction records are kept as long as needed to fulfill the order and afterward as required for tax, accounting, warranty and food safety traceability purposes.
• Account information is kept while your account is open, and for a reasonable period after you close it.
• Contact and inquiry messages are kept while we are corresponding with you and for a reasonable period afterward for reference.
• Copies of email sent by our website, including order notifications, are retained in our email log for support and dispute resolution.
• Analytics data is retained according to the retention setting in Google Analytics.

When you ask us to delete your information, we will do so except where we are required to keep a record, for example a completed sale that must appear in our tax accounting.

10. Security

We use TLS encryption on every page of this site, keep our platform and plugins updated, restrict administrative access to people who need it, and rely on PCI DSS compliant processors for payment handling.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

11. Children

This site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, email [email protected] and we will delete it.

By placing an order, you confirm that you are at least the age of majority in your state of residence.

12. Links to Other Sites

Our site links to and embeds content from other companies, including social media platforms and our affiliate partners. We do not control their privacy practices and are not responsible for them. Review their policies before providing information to them.

13. Changes to This Policy

We may update this policy as our business, our website or the law changes. When we do, we will revise the Last Updated date at the top. Material changes will be noted on this page. Continued use of the site after a change means you accept the updated policy.

14. Contact Us

Saena, LLC doing business as Saena Baking Co.®
100 NE Farragut St, Suite 101A
Portland, OR 97211
[email protected]